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license activation

Posted: Sat Dec 06, 2014 1:43 pm
by pchoquette
Recently my hard disk failed and I had to reinstall MachStdMill.
Since it was due to a hard disk failure, I could not deactivate my license before reinstalling MachStdmill and now I can't access it.
Is there a way out of this situation?
Thanks in advance.
Pierre

Re: license activation

Posted: Sat Dec 06, 2014 4:56 pm
by DaveCVI
Sure. No problem - we'll take care of that for you.
I'll send you a direct email that gives the info we need to recover the activation for you.
Dave

Re: license activation

Posted: Fri Feb 06, 2015 9:25 am
by SEALVET
Re activation!
Dave,
I need a number to call you to help me try your "PRO" package trial period.
As I said last night, my cmos battery died and when I set the date from 2006 to 2015 the program stopped with a error of 9205. I sure would appreciate some help.

I am helping out Leith Whitney with T&S Machines and Tools, Inc in Gainesville Texas. He is trying to get my cnc router configured with Mach and would like me to use your screen.

Thank you,
-Greg

P.S. Just in case <phone # deleted buy moderator>

Re: license activation

Posted: Fri Feb 06, 2015 6:32 pm
by DaveCVI
SEALVET wrote:Re activation!
Dave,
I need a number to call you to help me try your "PRO" package trial period.
MSM support is available via email or this forum (even a single, short live trouble shooting call costs CVI more than the retail price of an MSM license...)
SEALVET wrote:Re activation!
Dave,
I need a number to call you to help me try your "PRO" package trial period.
As I said last night, my cmos battery died and when I set the date from 2006 to 2015 the program stopped with a error of 9205. I sure would appreciate some help.
Update: Issue handled today before the forum post got approved (new user moderation to prevent spam).
SEALVET wrote: I am helping out Leith Whitney with T&S Machines and Tools, Inc in Gainesville Texas. He is trying to get my cnc router configured with Mach and would like me to use your screen.

Thank you,
-Greg

P.S. Just in case <phone # deleted buy moderator>
FYI - I deleted your phone number form the post - not really a good idea to leave phone numbers in a public post; A private forum message or a direct email is better for that.

Re: license activation

Posted: Fri Feb 06, 2015 7:39 pm
by SEALVET
Dave,
Thank you very much for your assistance. Looking forward to utilizing your product........Much easier on the eyes then the standard Mach screen!!!

Re: license activation

Posted: Sat Feb 07, 2015 5:14 pm
by SEALVET
Dave,
We're getting set up............things are going pretty well. We lost the Mach drivers when the cmos battery died so had to reinstall Mach and then your Pro program to get things working right.

One question:
When using the 30 day trial is the probing feature disabled until licensed?

Re: license activation

Posted: Sat Feb 07, 2015 6:43 pm
by DaveCVI
During the trial period you have a fully functional professional edition - that includes all probing operations.
Dave

Re: license activation

Posted: Sat Feb 07, 2015 8:03 pm
by SEALVET
Thanks...........I'll let him know as well as review your videos on setting up the probe again!